Care guide · Chinchillas

Chinchilla carriers: fit, ventilation and vet trips

Checked against MSD Veterinary Manual: Travel tips for chinchillas, PetMD, MSD Veterinary Manual: Routine health care for chinchillas and 4 more on

A chinchilla carrier should be hard plastic or metal mesh on a solid base, chew-resistant, well ventilated on several sides and lockable. Line it with a towel and hay, keep it out of the sun and keep the chinchilla cool, ideally 10 to 18°C (50 to 64°F) and never above 27°C (80°F), where heatstroke can start. Skip fabric and cardboard carriers, which chinchillas chew through.

What makes a good chinchilla carrier?

Hard, chew-resistant and airy. The MSD Veterinary Manual's travel advice for chinchillas asks for a hard, chew-resistant, well-ventilated carrier kept out of direct sun. PetMD's vet author Laurie Hess adds that a small animal carrier should be made for the species, escape-proof, lock securely and be easy to clean, and warns that small animals often chew through cardboard.

  • Hard plastic or metal mesh walls, with a solid, easy-clean base
  • Ventilation on at least three sides, as heat is the biggest travel risk
  • A door that clips or locks, ideally opening from the top
  • No gaps big enough for a nose or paw to push through and chew
  • A firm handle and a flat base that won't tip
  • Room to turn round and sit up

Chinchillas chew everything, so a plastic carrier will get gnawed at the edges over time. Check air slits and door catches before each trip. A metal mesh carrier on a plastic base resists chewing best, though it is colder in winter and needs a towel over part of it.

What size carrier does a chinchilla need?

Journey What we'd choose Example size
Vet trip, one chinchilla A small hard-plastic carrier About 36 x 26 x 23 cm (14 x 10 x 9 in)
Vet trip, bonded pair A larger top-opening carrier About 44 x 33 x 32 cm (17 x 13 x 12.5 in)
Longer trips or a house move A metal mesh travel carrier or small travel cage About 59 x 36 x 30 cm (23 x 14 x 12 in), with a fixed bottle

Keeping a chinchilla cool while travelling

Heat is the biggest danger on any chinchilla journey. Their fur is so dense that they overheat quickly. Sources agree on the danger line and differ a little on the ideal:

Source Ideal range Danger
PDSA 10 to 15°C (50 to 59°F) Over 30°C (86°F) can be deadly
RSPCA 10 to 18°C (50 to 64°F) Hot, humid or draughty conditions cause illness
VCA 10 to 20°C (50 to 68°F), humidity under 40 to 50% Never 27°C (80°F)
MSD Veterinary Manual 10 to 16°C (50 to 60°F) Heatstroke above 27°C (80°F)

We'd aim for the RSPCA's 10 to 18°C (50 to 64°F) in the car. PetMD suggests running the air conditioning in hot weather and putting a towel-wrapped ice pack in the bottom of the carrier. A frozen water bottle wrapped in a tea towel does the same job. Our chinchilla temperature guide lists the warning signs of overheating.

Never leave a chinchilla in a parked car, even for a few minutes and even on a mild day. A closed car in sun heats far beyond 27°C (80°F) quickly. If your chinchilla arrives limp or breathing fast, tell the vet team straight away; VCA says chinchillas can die quickly from overheating.

How to set up a chinchilla carrier for a vet trip

  1. Get it out early. PetMD suggests leaving the carrier out at home with treats inside, and taking short practice car rides, so it isn't a frightening new box on the day.
  2. Line it. A towel or fleece on the floor for grip, a handful of hay, and something that smells of home. PetMD suggests a familiar blanket, towel or a worn T-shirt.
  3. Add a hide. A small cardboard box or a hay hide gives a prey animal somewhere to tuck in, as PetMD advises for small pets.
  4. Keep food simple. Hay and a few usual pellets. PetMD advises against a big meal before travel, as many small animals get carsick. We'd skip fruit, which is too sugary for chinchillas.
  5. Let it walk in. Put the open carrier in the cage or play area with a treat and let the chinchilla climb in. VCA warns chinchillas should never be grabbed by the skin or handled roughly.
  6. Lock and check. Clip the door shut, tug it to be sure, and look at every air slit for chewed edges.
  7. Secure it in the car. Seatbelt the carrier, or put it in the rear footwell where it can't roll or tip, as PetMD suggests. Keep it out of direct sun.

Pack a small bag of your chinchilla's usual hay and pellets and a photo of its cage set-up for the vet. Stress can put a chinchilla off its food, and showing the vet exactly what it normally eats and how it lives helps them spot problems quickly.

Handling and fur slip

Chinchillas can drop patches of fur when they are grabbed, stressed or fighting. VCA explains that this fur slip is a defence that evolved against predators: the predator is left holding fur while the chinchilla escapes. It usually causes no lasting harm, but the fur can take several months to grow back. Lift a chinchilla with one hand under its body and the other supporting its back end, close to your chest, and never by the fur or tail. Our guide to taming and handling a chinchilla shows how.

Longer journeys and moving house

For a long drive, the MSD manual's travel advice is to use a hard, chew-resistant, well-ventilated carrier, keep the car from getting too warm and bring plenty of water, food, hay, bedding and toys. We'd stop to offer water every couple of hours, and fit the travel bottle in the home cage for a week before you go, so it is familiar on the day.

For flights, MSD suggests booking early so the chinchilla can ride in the cabin under your seat, in an airline-approved carrier, and says any cargo area must be climate-controlled. Ask an exotics vet before any long trip. VCA recommends a vet experienced with chinchillas, partly because many antibiotics that are safe in other animals can be dangerous for chinchillas.

If you're going away, the RSPCA suggests asking someone you trust to care for your chinchillas in their familiar home, which spares them the journey entirely.

What to bring to the vet

  • The chinchilla in a secure, cool carrier
  • A small bag of its usual hay and pellets
  • A note of what it eats each day and how much
  • A photo of the cage and its bedding
  • A note of any change in eating, droppings or behaviour, and when it started
  • A towel to cover the carrier in the waiting room, away from dogs and cats

Our chinchilla health guide lists the signs that need a vet the same day. For housing, food and everything else, see our complete chinchilla care guide.

Chinchilla carriers for sale: a few to look at

We don't make pieces for chinchillas yet, so these are from other shops we'd look at.

Prevue Universal Travel Carrier

Powder-coated steel mesh with 1.3 cm (0.5 in) spacing on a plastic base, 59 x 36 x 30 cm (23 x 14 x 12 in), with a large top door. Listed for small animals such as rabbits, ferrets and guinea pigs. The metal sides resist chewing; cover part with a towel for shade and warmth.

See it at Prevue Pet (opens in a new tab)

Trixie Midi-Capri Carrier

A hard-plastic, top-opening carrier, 44 x 33 x 32 cm (17 x 13 x 12.5 in), with ventilation slits on four sides and the top. Roomy enough for a bonded pair on a short trip. Check the slits for chewing after each use.

See it at zooplus UK (opens in a new tab)

TIAKI Cutesie Transport Carrier

A small hard-plastic carrier, 36 x 26 x 23 cm (14 x 10 x 9 in), with a clear roof flap and clasp, listed for chinchillas. Suits one chinchilla on a vet trip. The grille is plastic, so watch for gnawing.

See it at zooplus (opens in a new tab)

Full Cheeks Top Entry Travel Carrier

A plastic, top-entry carrier listed for chinchillas, rabbits, guinea pigs and ferrets. Top entry makes it easier to lift a chinchilla in and out gently. PetSmart doesn't list its size, so check it in store.

See it at PetSmart (opens in a new tab)

Chinchilla carrier questions

What is the best carrier for a chinchilla?

A hard carrier that is chew-resistant, well ventilated and locks securely. The MSD Veterinary Manual's travel advice for chinchillas asks for a hard, chew-resistant, well-ventilated carrier kept out of direct sun. Hard plastic with plenty of air slits, or a metal mesh carrier on a solid base, both work. Avoid fabric and cardboard, which chinchillas chew through.

Can a chinchilla travel in its cage?

Only a small travel cage with nothing loose inside. A full chinchilla cage is tall, heavy and full of shelves and a wheel that can shift and hurt it in a moving car. A carrier is safer for a vet trip. For a house move or a long journey, a small travel cage with a fixed hay rack and bottle is a sensible middle ground.

How do I keep my chinchilla cool on a car journey?

Cool the car before you load the chinchilla, keep the carrier out of direct sun, and put a towel-wrapped ice pack or frozen water bottle in the carrier, as PetMD's vet author suggests. Aim for 10 to 18°C (50 to 64°F). The MSD manual says heatstroke can start above 27°C (80°F), and PDSA warns over 30°C (86°F) can be deadly.

Should two chinchillas travel together?
Can I give my chinchilla a treat in the carrier?

Offer hay and a few of its usual pellets rather than fruit. Some travel guides suggest apple or pear, but chinchillas need almost no sugar, and their guts upset easily. PetMD's vet author also advises against a big meal before travelling, as many small animals get carsick.

How long can a chinchilla stay in a carrier?

A vet trip of an hour or two is fine in a well-ventilated carrier with hay. For longer journeys, the MSD manual's travel advice is to bring plenty of water, food, hay and bedding, and keep the car from getting too warm. For trips of several hours, a small travel cage with a fixed bottle and more room is kinder.

Sources